About Eltze Estates Ltd : Estate Agents in Iver
Eltze Estates Ltd is an Independent Estate Agent based in Iver, Buckinghamshire.
We also deal with property in the Counties of Berkshire and Middlesex.
Bob Eltze established Eltze Estates Ltd in 2009 with over 25 years local experience.
Bob and his team are proactive and professional in their approach encompassing traditional values and modern technology to provide a first class service.
- New Homes
- Mortgage Services
- Residential Sales
- Land Acquisition and Sales
- International Property
- Residential Lettings
- Commercial Property
- Planning Services
Property details & Floor plans:
Our high quality property details include eye catching colour photographs showing the best marketing features of the property including the principal rooms, external elevations and surrounding area.
The specification makes note of the size, features and benefits of the property and the floor plan provides an essential guide to the property layout.
Our applicant register
Our register of waiting buyers and tenants is continually updated and our sales team establish rapport and understanding of what these buyers and tenants are seeking.
We never forget that the buyer or tenant of today is the client of tomorrow and we seek to satisfy all our customers beyond their expectations.
A weekly bulletin is sent by e-mail or post to all our buyers and tenants for their perusal.
We have received feedback that this regular update is most appreciated and leads to many effective introductions being made.
Accompanied viewing is preferred as experience has taught us that buyers feel more comfortable with the Estate Agent present. Our sales negotiators are friendly and approachable and know how to point out the best selling features of your property.
Buyers and tenants are also more direct with the agent so that constructive feedback can be gained.
There may be occasions when the owner being present is helpful but as a rule we advise distance between our clients and the incoming applicant.
Pets, in particular dogs, are unfortunately not helpful at viewings and no matter how friendly they are should be removed from the property for the viewing.
Most importantly we provide our clients with regular feed back on the viewing as soon as this is available. The feed back may not always be good news but we feel constructive comments are important as changes could be made to ensure a better chance with the next viewing.
Eltze Estates Ltd has our own dedicated web site www.eltze.co.uk
We also advertise on the following sites.
Local newspaper advertising
We utilise full colour advertising in the Property News which is published on a Wednesday and has a free weekly distribution of up to 81,000 copies. The property news covers the surrounding area including Colnbrook, Datchet, Eton, Farnham Common, Farnham Royal, Fulmer, Langley, Iver, Iver Heath, Richings Park, Stoke Poges, Slough, Wraysbury,Old Windsor and Windsor.
When additional advertising is required we also use the Hillingdon & Uxbridge Leader. This newspaper has a distribution of up to 80,000 copies and is published on a Wednesday. The Leader covers the surrounding area including Hillingdon, Uxbridge, West Drayton, Hayes, Heston and Hounslow.
Other forms of National advertising can be used including the Telegraph and Times property section, The Mail on Sunday property section and magazines such as Country Life and the Horse and Hound. National advertising can be organised by Eltze Estates Ltd upon request at an additional cost of the client. Please ask for further details.
An eye catching colour window card shall be placed in our High Street office showing the features and the benefits of the property its location and price.
We also advertise local properties in the Richings Park post office window which has a high level of foot traffic and produces many quality leads.
Eltze Estates Ltd has a dedicated team of mortgage advisors who offer independent, professional and friendly advice.
Our advisors are able to qualify any offer made, on the information provided, to ensure that the potential purchaser should be able to borrow the money they require to complete a proposed purchase.
This is an essential aspect of our business in the current lending climate.
The free flow of information is the most essential part of any transaction.
At Eltze Estates Ltd we aim to keep all parties informed throughout the process. Updates are provided by e-mail and telephone.
With our experience we can not guarantee to avoid a problem but can guarantee to take positive action to deal with any situation when and if it happens.
The Property Ombudsman
The company is a member of The Property Ombudsman Scheme, an approved scheme by The Office of Fair Trading.
This offers our clients the peace of mind of knowing that if they have a complaint which cannot be dealt with at a local level there is a totally independent service for resolving disputes. Details of our membership are available upon request.
Customer Satisfaction Surveys
Eltze Estates Ltd takes pride in providing a first class service to all of our clients.
We ask our clients for their opinion at the end of the sale or letting process.
On the basis of the feedback we receive changes can be made where necessary to improve the professional service we offer and continue to exceed our client’s expectations.
Trained, Professional and Friendly staff
Our team of Estate Agents are fully trained and on a continual personal development programme, to improve their range of skills and be able to offer a one stop service to any property related matter.
If we can’t answer your question immediately we probably know someone who can and will get back to you with the answer.
…where ELTZE would you go?